Privacy
How we handle your information
Last updated November 14, 2026
The short version
- We collect what you send us in a request: your name, contact details, town and what you need.
- We use it to reply, plan your job and keep records of the work.
- We don’t sell your information.
- Ask us any time to see, correct or delete it.
What we collect
When you send a Request Service form, we receive the details you enter, such as your name, phone number, email, town, the service you’re interested in and your description of the job. If you call or email us, we keep a record of that conversation so we can follow up.
Like most websites, this site also collects basic usage information, such as which pages were visited, the type of device and browser, and roughly where visits come from. We use this to understand how the site is used and improve it.
How we use it
- To reply to your request and schedule work
- To prepare estimates, invoices and records of the work we do
- To follow up about service or support for systems we installed
- To improve this website
We don’t sell your information or share it with anyone for their own marketing.
Tools we use
We use a small number of trusted services to run the business. They process your information for us, under their own privacy and security terms:
- Jotform hosts the Request Service form and receives what you submit.
- HubSpot is where we keep customer contacts and job records. Submissions from the form are sent there. HubSpot’s tracking code also records site visits and may set cookies.
- Google Fonts provides the typeface this site uses.
How long we keep it
We keep customer and job records for as long as we need them to support the systems we installed and to meet tax and business record requirements. If you send a request and we don’t end up working together, you can ask us to delete it.
Your choices
- Ask to see, correct or delete the information we hold about you.
- Ask us to stop contacting you.
- Block or clear cookies in your browser settings. The site still works without them.
Contact
Phoenix Automation Inc., Kapa'a, Kaua'i, HI 96746
Email [email protected]
Phone (808) 431-5678, Monday to Friday, 9am to 5pm Hawaii time
If we change this policy, we’ll update the date at the top of this page.